SMS Consent

Last Updated: March 01, 2026

SMS Program Name:

Journey Orthopaedic Institute (JOI) – Patient Messaging

Program Description

By opting in, you agree to receive transactional text messages (including automated messages) from Journey Orthopaedic Institute (JOI) related to:

Appointment scheduling
Appointment confirmations
Appointment reminders
Care coordination
Service-related operational updates

These messages are strictly related to appointment logistics and patient support. JOI does not send marketing or promotional text messages unless you separately provide express written consent for marketing communications.

Message Frequency

Message frequency varies depending on your appointment activity and communication needs.

Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out at any time by replying STOP.

After you send STOP, you may receive one final confirmation message confirming your opt-out. No further text messages will be sent unless you re-enroll.

Help Instructions

Reply HELP for assistance.

You may also contact us directly:

Journey Orthopaedic Institute

Phone: 704-741-4946

Email: info@jo.institute

Consent

Consent to receive text messages is not required as a condition of receiving medical services or treatment.

Text messages may be sent using automated technology.

We do not sell, rent, or share mobile phone numbers with third parties for their marketing purposes.

Privacy and Terms

https://www.jo.institute/privacy-policy

https://www.jo.institute/terms-and-conditions