SMS Consent

Last Updated: [Feb 17, 2026]

SMS Program Name: Journey Orthopaedic Institute (JOI) – Patient Messaging

What you will receive: By opting in, you agree to receive text messages from Journey Orthopaedic Institute (JOI) related to appointment scheduling, appointment reminders, care coordination, and service-related updates.

Message frequency: Message frequency varies.

Costs: Message and data rates may apply.

Opt out: Reply STOP to cancel at any time. After you send STOP, you may receive one final message confirming your opt-out.

Help: Reply HELP for help, or contact us at 704-741-4946.

Consent: Consent to receive text messages is not a condition of purchase or treatment.

Privacy: View our Privacy Policy: https://www.jo.institute/privacy-policy

Terms: View our Terms of Service: https://www.jo.institute/terms-and-conditions

Opt-In Language (located on booking/intake forms):

☐ I agree to receive text messages from Journey Orthopaedic Institute about appointment scheduling, reminders, care coordination, and service-related updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.